Who we are
Thank you for accessing our online store, the https://ihwebsolutions.com Website (“Site”) operated by Illustration-Hub. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy.
Ihwebsoludtions is the online website/ platform where Illustration-Hub sharing/selling plugins or app created by Illustration-Hub.
This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. This Privacy Policy also explains the steps we have taken to secure your personal information. Finally, this Privacy Policy explains your options regarding the collection, use, and disclosure of your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.
This privacy policy applies to the Site. This privacy policy does not necessarily apply to any offline collection of your personal information. Please see below for details.
We are not responsible for the content or privacy practices on any website not operated by Illustration-Hub. To which the Site links, or that links to the Site.
INFORMATION COLLECTION AND USE
1. Information Collection.
We collect information from you in several different ways on this Site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customised experience. For example, we can use your personal information to:
a. Help make the Site easier for you to use by not having to enter information more than once.
b. Help you quickly find information, products, and services.
c. Help us create content that is most relevant to you.
d. Alert you to new information, products, and services that we offer.
(a) Registration and Ordering. Registration is not required Before using certain parts of any Site or ordering products. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number.In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.
(b) Email Addresses. We will use your entered email address for communication purposes, to send you confirmation, update & dispatch notification about your order. Sending you promo codes, updates about the new products and any other relevant information you have subscribed to receive.
(c) Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognise you and your access privileges, and track your Site usage.
(i) Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”
(ii) Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon. (iii) We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.
(d) Log Files. As is true of most websites, the Site server automatically recognises the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
(e) Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
(f) Product Reviews. You may choose to submit a product review. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.
DATA SECURITY The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information.We believe that their security procedures are adequate.
We use Google G-Suite, Google sites for our website WWW.illustration-hub.com , our online store is made in WordPress hosted at Hostinger.com.
OPT OUT/CORRECTIONS Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by email or over the phone.
OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION
As you might expect from us, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we will enter it into our database through SSL encryption. (See the Data Security section above for more information). Another example involves faxes. If you fax something to us, we will act upon the fax and then either store it a locked repository or we will shred the fax if there is no need to retain the information. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookie Notice
Our Use of Cookies
Welcome to our store! To give you the best possible experience, our website uses cookies and similar technologies.
What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile phone when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners.
How We Use Cookies
We use cookies for a few key reasons:
- Essential Cookies: These are necessary for the website to function properly. They allow you to navigate our site, add products to your cart, and securely check out. You cannot turn these off.
- Performance & Analytics Cookies: These cookies help us understand how visitors interact with our website. They collect anonymous information about which pages are most popular and if users encounter any errors. This helps us improve how our website works.
- Functional Cookies: These cookies remember choices you make (like your username or region) to provide a more personal and convenient experience.
- Marketing Cookies: These cookies may be used to show you relevant ads on other websites based on your browsing habits.
Your Choices
By using our website, you agree to us placing these cookies on your device. Most web browsers allow you to control cookies through their settings. You can set your browser to block cookies or to alert you when cookies are being sent. However, if you block essential cookies, some parts of our site may not work correctly.
User-Uploaded Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We do not sell your personal data. However, we may share information with third-party service providers to help us operate our business. For example:
- Payment Processors: To process your payments securely, we share transaction data with our payment partners (e.g., Stripe, PayPal).
- Shipping Carriers: To ship your order, we provide your name and address to our shipping partners.
- Analytics Services: We may share anonymous data with services like Google Analytics to help us improve our website and services.
How long we retain your data
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
For example, we will store order information for [Number] years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
UPDATES TO THIS POLICY
If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at +61 0412 498 312 or admin@illustration-hub.com
Effective 18th October, 2025